Doctor-call coordination
When a doctor contacts an MR who is busy or unavailable, that MR can reach out to another suitable MR for assistance.
Built for Medical Representatives
Every doctor call deserves a connection.
Expert MR helps Medical Representatives support one another when a doctor call comes in. If you cannot attend, connect with another MR who can help—so important professional conversations don't have to stop with one person.
Connect. Coordinate. Collaborate. — the Expert
MR way.
Expert MRMR connection hub
● Connected
INCOMING DOCTOR CALL
DR
Doctor call receivedNeeds MR assistance
COORDINATE WITH A FELLOW MR
MR
Nearby / available MRRequest call support
Connect ↗
✦ Work together to help the doctor get timely support.
What is Expert MR?
A smarter way for MRs to help MRs
Medical Representatives often work across different territories and schedules. Expert MR is designed to make professional coordination easier when one MR needs support from another.
MR-to-MR collaboration
Build a supportive network of fellow representatives who can coordinate calls and share relevant professional information.
Chat and share documents
Keep work conversations organized and make it easier to request or share useful documents with other MRs.
Simple workflow
From a missed call to coordinated support
A straightforward concept that helps representatives work as a team.
01
A doctor calls an MR
The doctor contacts their usual Medical Representative with a question or request.
02
The MR requests support
If unavailable, the MR contacts another appropriate representative through the Expert MR network.
03
The MRs coordinate
The representatives connect and arrange the next step, helping the doctor receive a timely response.
Made for the field
One network. More ways to collaborate.
Bring everyday MR coordination into one simple experience.
Find fellow MRs
Connect with representatives in the relevant professional network or territory, according to your app's access rules.
Requests and notifications
Make it easier to notice a request for call assistance and respond when you are available.
Professional communication
Keep conversations focused on work and share information responsibly, respecting company policy and doctor privacy.
Be part of the connection
Better coordination starts with one conversation.
Expert MR brings Medical Representatives closer together—helping them coordinate doctor-call support, communicate, and collaborate.